Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      British Airways

      Part of International Airlines Group

      Is this your company?

      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,706 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Aug 31, 2016

      CSR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance, travel benefits and intensive customer service training. Supervisors ABSOLUTELY AWESOME. They work ridiculously hard to try and keep their staff happy but only so much they can do.

      Cons

      Understaffed with hiring AND overtime freeze. New computer system does much of the work for you but limits your ability to problem solve. Bugs still being worked out and frustrated is understatement.

      2.0
      Aug 29, 2016

      BA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The reputation of the brand

      Cons

      Managers take far too long to make decisions

      Viewing 3565 - 3567 of 3,706 Reviews
      Related searches: British Airways jobs | British Airways salaries | British Airways benefits | British Airways interviews
      ReviewsBritish Airways reviews

      Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.