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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,705 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      1.0
      Jan 26, 2015

      What a dead end job, full of nasty employees.

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits, health plan, interesting environment sometimes.

      Cons

      All evening work, managers who cared only about themselves. Back -stabbing culture, filled with inconsistencies,lies,cover-ups, workplace sexual harassment, misleading information, politics, fighting,yelling. It took me a long time after I left this company to feel safe about flying again. Way too many "decision makers", and none of them could agree on anything. Failed promises, etc. etc...I could write a book on this place.

      2.0
      Jan 21, 2015

      No appreciation for knowledge.

      Customers service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company with okay travel benefits. Fare salary structure. Management has pros and cons. The pros depend on who's managing. Some managers are long term employees and have a wealth of knowledge and impart that knowledge on their employees.

      Cons

      The cons are with the current trend of new managers. The company believes the new managers they are training should not have independent thought. The new managers do not trust the employees to do their jobs.

      Viewing 3577 - 3579 of 3,705 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.