British Airways reviews

3.7

63% would recommend to a friend

(3,702 total reviews)
avatar

Sean Doyle

77% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,702 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The office culture and work ethics were at the very high level. It was my personal pleasure and passion to go to work every day, interact with agents and customers. I loved travel benefits.

Cons

Unfortunately no job security was offered. Company closed the door by DEC 2013.

2.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Cheap flights - if you can get on them as staff. Heavily oversold and delayed.

Cons

A destroyed internal culture; public appearance is very effective but internally the company lacks a positive mission and management - cannot wait to leave.

3.0
Dec 20, 2013

Good perks, pay below average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good flight discounts and travel benefits such as cheap hotels, car hire etc. Opportunities to work in different areas of the business, although career progression is somewhat limited. Good work-life balance compared to other industries. The company is doing well and has a much stronger financial position that in recent years, hopefully this will be reflected in bonuses and a more generous pay rise than in previous years.

Cons

Pay is below market rate for what you can get in other industries. Recent bonuses have been good but annual pay rises limited and no long term incentive plans like other companies. Quite a bureaucratic company and it's often slow to get anything done.

Viewing 3637 - 3639 of 3,702 Reviews

Glassdoor has 3,994 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.