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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,702 total reviews)
      avatar

      Sean Doyle

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,702 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Dec 3, 2013

      Loving BA

      Senior customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined BA in 1998 and had the best 15 years of my life! I saw the world on Staff Travel.

      Cons

      None - Happy to be apart of the BA family

      5.0
      Dec 1, 2013

      Wonderful opportunity

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule Opportunity to earn more money by working overtime or working another person's shift Good travel benefits

      Cons

      Dealing with demanding customers can be stressful. Inevitable flight delays/cancellations can mean working several hours straight with no break.

      4.0
      Nov 18, 2013

      Phenomenal Experience

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great international experience, great people to work with. Team spirit. Opportunities from within. Great place to build a career and travel abroad.Flight Benefits staff travel. Education opportunities.

      Cons

      Not enough time off or money to use flight benefits. Too many management layers, multiple reorganizations. Employees at British Airways (BA) have been asked to support the airline's cash saving efforts by volunteering to work for free, take unpaid leave or work flexibly.

      Viewing 3640 - 3642 of 3,702 Reviews
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      Glassdoor has 3,994 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.