British Airways reviews

3.7

64% would recommend to a friend

(3,697 total reviews)
avatar

Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jun 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Travel concessions are ok compared to other airlines but not the best. A very extensive route network. Safety and customer service training is very good.

Cons

There is unfortunately now a culture of a race to the bottom. It's all cuts, cuts, cuts. According to the leadership team within BA, cabin crew are not entitled to a liveable wage. They want college and university leavers in and out the door in no more than 5 years to keep the wage bill low. Customer service will suffer as a result and BA will loose passengers. No longer a company to be proud to work for. Such a shame.

2.0
Jan 21, 2010

Lions led by donkeys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some cool employees. Excellent travel benefits.

Cons

Too many poor quality folk from Director level upwards. They are weak at managing poor performers and they let real good people walk without making an effort to keep them.

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Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.