British Council reviews

The main problem was the endless cycle of planning with the Council. Each planning cycle was presented as the next best thing, and dictates that all should engage and welcome change, but change for change sake is not productive. The other issue is that change is not necessarily new or good for the organisation. Decision making by senior management was difficult to understand and while pressure was put on staff to perform at ever greater levels for same or reduced terms a huge number of major projects clearly wasted Council budgets. The organisation preached investing in people but systematically dismantled teams, locations, function (libraries is one example) only for a few years later for someone to propose a 180 change, and present this as new and progressive. Ultimately frustrating; some people and departments were treated very badly.

little training (1 day) to teach however part of the experience. Occasionally it may be hard to get in contact with people (with tedious queries), mainly due to the mass of people they had out their, however someone was always available if you needed help.