CVS Health Senior Client Operations Manager reviews

3.3

58% would recommend to a friend

(1,214 total reviews)
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David Joyner

67% approve of CEO

49% positive business outlook

Senior Manager, Client Operations employees have rated CVS Health with 3.3 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Senior Manager, Client Operations professionals have a good working experience there. CVS Health is rated in line with the average (within 1 standard deviation) by Senior Manager, Client Operations professionals compared to other employers within the Gesundheitswesen industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

There really are none. You get an employee "discount" of 20 percent on third party items and 30 percent on very low grade CVS products. However, this "discount" does not apply to milk or most practical items one would need to buy and rarely amounts to more than 30 cents or 1.20 in a large purchase.

Cons

You are NEVER offered opportunities for advancement or pay raise. I have worked at my store for two and a half years. I have been personally been commended on excellent customer service and work ethic by the district manager, as well as countless customers. I am also the lowest paid employee in the store, making a shade above minimum wage. CVS prides itself in a robotic employee system. Employees are merely judged by their "CVS rating" in an annual review which only takes into account your "register reports" from each shift. If you merely sign onto a register in which someone else has used and miscounted money going in or out, CVS may write you up and fire you. If you open your cash drawer to give change or stamps to a customer--- you will be fired. Stores are very poorly staffed and the working conditions are unsafe to say the least. I recently made two trips to the emergency room within a month because of injuries at work. You will repeatedly be threatened by angry customers coming into the store and will face a rather high likelihood of robbery (my store has been robbed at gunpoint before). This is truly a high stress job with no financial lift to make it economically or psychologically sustainable for employees.

4.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

It is good in the end but they refuse to compensate well.

Cons

varrious. The biggest is that the compensation is not keeping up with where it should be. We did not recieve raises last year and this year the pool is less than 2%. This is an insult in a year that we have had strong gains as a total business.

2.0
Feb 4, 2010
Recommend
CEO approval
Business Outlook

Pros

-Making Friends -Decent Hours -Easy Work (when the team works together) -They can be flexible with hours (that's if there's someone to fill in) -The customers

Cons

-Nepotism -Hardly any room for moving up (lack of promotions) -Everyone out for themselves (lack of team spirit on all levels) -Terrible management -Some customers

Viewing 1210 - 1212 of 1,214 Reviews

Glassdoor has 49,205 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.