Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Sep 5, 2013

Lions led by Donkeys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None I could think of

Cons

Lackof training, any clear carre structure , benefits that cost more than privately sourced ones , expectations to work unpaid hours at any time they choose... in other words they fit the nickname Crapita

1.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

You Get 5 years Security Clearance.

Cons

Management is Poor. Customer care is atrocious. The manager only look at stats and figures and how to earn their bonuses. The Salary is Rubbish. Management do not look after employee. there is no progression ladders with Capita. All ways Short Staffed, they try squeeze every single penny out of you. The claiming system is to complicating. Most Definitely the worst IT provider i have worked for. Management changes every 6 months. Management Organization skills are Poor. so many complaints mainly caused by management. I have worked in 3 capita sites and will never recommend this job to a friend or family not even my enemies.

1.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Home Based working. The only bit I loved. 90% of my employment I never left the house.

Cons

Paul Pander the Crapita CEO awards himself £1m bonus and NO payrise or bonus to all other low paid staff during one year. If manager highlight an issue then the manager is shunned and ignored. No surprise then All are overworked, unappreciated and underpaid. NO training. In my 13 years of professional working, I can say that this is the worst company to work for.

Viewing 8056 - 8058 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.