Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
May 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Kept buoyant be being part of a group

Cons

Managed like an old boys network, it's entirely how who you know not what you know. There is no real performance management to speak of, it's just a chat every 3 months, the performance managers just do it because they have to, there is no training. Again the promotion process is called the promotion campaign as its about who you know not what you know. It's run mainly by men and therefore a 'lads' culture. You will be placed into wholly unsuitable roles from which you were initially employed when/if you do not perform you will be reprimanded, in my experience. There is no formal opportunity to give constructive feedback on issues that affect you directly, raising your head above the parapet to speak up is likely to get it chopped off! The talent management practice is shocking and leadership egotistical, expect to work every weekend doing the directors admin, you will learn nothing unless you have an existing relationship with a director possibly from another organisation in which you both worked, which is generally how you get on...

1.0
Apr 29, 2013

Worst experience I ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't think any advantage except location of company.

Cons

hopeless management, no transparency in any process, rules are different for different employee, rude and arrogant behavior by HR department.

2.0
Apr 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Diverse, fast paced company. Many different areas of the Property sector covered. Capita Group provides a secure back stop

Cons

Not a people organisation. Driven totally by the current months numbers, to the detriment of long term strategy. This is a constant frustration to many.

Viewing 8071 - 8073 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.