Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Mar 22, 2013

slow, bumblin and inefficient

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people, mainly through aquisition. Large BPO contracts provide stability

Cons

only the group sales team are risk averse and innovative. everywhere else innovation and decision making is stifled

4.0
Mar 5, 2013

Best few months of my career to date

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people were good, the company is well ahead of competitors in the outsourcing industry - they pay a (very) decent wage, encourage development, and install a sense of pride working for the company.

Cons

Short term contracts have been the norm - perhaps not the companies fault but I would err on the side of caution if applying for work with them.

1.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

very few, only that it calls it self a BPO

Cons

no growth, no new business, no more scope for this company, all senior manager are leaving this company as they no that there is no future in this company, better join TCS or other well known company, one should not ruine life working for this company, There is no goal for company, its full of big liars

Viewing 8077 - 8079 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.