Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jan 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Big ticket projects Online training courses available TUPEd staff seem positive about the change

Cons

Many mandetory online modules to take in a short period of time Disparate management who don't know their teams Difficult to know who to speak to about anything No authority even for senior managers to sign off spend

2.0
Jan 15, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a job and will have to do for the time being. But as soon as the job scene improves, I will be running out to get another job. Other staff are very supportive and we always have a laugh. W

Cons

Its all about cost and nothing else matters. A lot of lip service about values and caring about staff but in reality, we are all just a number. Lots of extra hours and weekend work required to meet our targets. Senior Management don't understand the business and what we do yet we are all treated like little kids. Too many restructures which are confusing and demoralising. Bad for morale that 3 of old Senior Managers (who were very good and knew the business and techincal issues) have all left without having secured jobs before they left.

3.0
Jan 13, 2013

Great work Cuture

Recommend
CEO approval
Business Outlook

Pros

Ample of growth opportunities. Great workforce diversity

Cons

Too much of policies and regulations

Viewing 8083 - 8085 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.