Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Mar 11, 2026

Horrible

Recommend
CEO approval
Business Outlook

Pros

Training is 8 weeks long.

Cons

Horrible place to work (remote) expect you to know everything off the top of your head. Terrible pay

3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working Investment in CPD

Cons

Large, complex business that makes it difficult to navigate and pull together as one organisation Some areas are better to work than others

Viewing 82 - 84 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.