Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Jan 24, 2026

Decent pay, disorganized company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Decent salary versus market - Flexible working - Lack of micromanagement in certain roles

Cons

- Lack of overall company strategy

4.0
Jan 23, 2026

IT

Recommend
CEO approval
Business Outlook

Pros

Company covers 3 party training course

Cons

I would say progression is not great but they have problems over the last few years so it kind of makes sense.

Viewing 115 - 117 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.