Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jan 20, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Pays well, easy to "hide between the cracks", remote work a blessing

Cons

Uninspiring management, gravy train, not adding much benefit to public sector, low-calibre colleagues

4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Self management, very little micro management in my experience although this may differ depending on your role. Busy but satisfying work.

Cons

Pay could be better, pension matched at 5% could be better and in Ireland we don't have access to the share scheme.

Viewing 121 - 123 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.