Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jan 9, 2026

Beware

Recommend
CEO approval
Business Outlook

Pros

Decent salary and Friendly staff

Cons

Micro managed to the extreme, slightest error and they make you feel like your no good and threaten will performance plans etc. better to try and encourage rather than put the fear of god into everyone

4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Supportive team environment with helpful colleagues. -Good exposure to real-world enterprise systems and production code. -Opportunity to learn modern technologies and improve software engineering skills. -Flexible working arrangements and decent work-life balance.

Cons

-Career progression can feel slow at times. -Some internal processes are quite heavy and bureaucratic. -Pay progression may not always match responsibility growth. -Large organisation, so change can take time.

Viewing 136 - 138 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.