Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is moving the correct direction but lacks the management with the skills to push it further.

Cons

Pay is lower than competitors. Management need more training or replaced with people more in tune with the role and the people they manage.

Viewing 22 - 24 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.