How happy are Senior Manager, Process Management professionals working at Capital One?

0% of Senior Manager, Process Management employees at Capital One would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Senior Manager, Process Management professionals have also rated Capital One with a 0.0 rating for work-life-balance, 0.0 rating for diversity and inclusion, 0.0 rating for culture and values and 0.0 rating for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (444) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (277) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2003 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1644 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1390 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1245 reviews)); "The salary was good and decent." ((in 351 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 755 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 532 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent Layoff and Reorganization." ((in 208 reviews))

Capital One Senior Manager, Process Management reviews

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Be the first to review this company

(45 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (45 reviews)

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Reviews by job title

45 reviews

4.0

Mar 14, 2017

Strong culture with good perks.

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

Many resources at your disposal to continually grow as an employee and individual (training, tuition reimbursement, health/wellness, etc.) Unified direction for most business areas; this vision enables quick alignment of priorities.

Cons

Size of company generates many checks and balances, so change is sometimes annoyingly slow. Hard to fail fast, unless you're part of an agile team that oversees specific products or projects.

3.0

Oct 13, 2016

Great Benefits, Bad Politics

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits package, associate amenities, salary is decent

Cons

Performance management process is terrible (performance ratings), college hires tend to be arrogant, office politics play into promotions (ratings)

3.0

Oct 5, 2016

Employee Centric Benefits

Senior process manager

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits package mirror national averages. Resource information and individual support is readily available via internal website and phone.

Cons

Networking culture and continued elimination of talent as portfolios merge into the branded card model. Management is from the top down and agile based. BAU processes don't always fit in the agile space and are frowned upon.

Viewing 28 - 30 of 45 Reviews

Jobs at Capital One

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Houston, TX

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Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

McLean, VA

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Senior Associate, Process Manager

Richmond, VA

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Senior Associate, Process Manager- Pulse

Houston, TX

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Capital One

Capital One Senior Manager, Process Management reviews

Company ratings over time

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Reviews by job title

Strong culture with good perks.

Great Benefits, Bad Politics

Employee Centric Benefits

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