Capital One reviews

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(13,194 total reviews)
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Richard D. Fairbank

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13K reviews
2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent pay Great benefits Far more customer centric than other banks Really intelligent coworkers I was able to advance my career in a direction I couldn’t have anywhere else.

Cons

I absolutely loved this job. Then another department merged with ours and we were regularly harassed because our system wasn’t exactly like the system they used before. Over the course of one year, the entire product and design teams were replaced. They removed the lead product manager completely, so we had junior associates reporting to a director who didn’t have time to develop them, much less understand what they’re working on. I spent a year of my life with a target on my back. I went from being a top performer, paid a substantial retention bonus, to having nothing I do be good enough. This was after completely redesigning our intent intake system, onboarding new PMs, coaching and developing them (due to lack of a manager), leading multiple tech teams, and actually releasing multiple features. Nothing was good enough and no one could tell me anything meaningful I could do to improve my performance (I did everything they suggested). Once I had a low rating at midyear, I was told it was impossible to pull myself to a strong at end of year and landed on a PIP. Halfway through my PIP, they told me they were going to fire me anyway, so I should take the package and leave. This job built me up, then stripped away my self worth. It really bothers me how many talented people they just threw away.

2.0
Jul 7, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Team dependent but coworkers are good. Compensation is slightly better than average

Cons

Pip culture. Every 6 months. Management and leads have to spend a month prior planning Most people want to leave or coasting to PIP to get severance Some products are obfuscated and not clear

1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, and building

Cons

Extremely toxic management, high-school” environment, year end and mid-year review processes are not balanced or fair. Hire great talent and then abuse them.

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