Capital One reviews

Be the first to review this company

(13,205 total reviews)
avatar

Richard D. Fairbank

Not enough data to show CEO approval

Reviews by job title

13K reviews
5.0
Aug 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Associates are encouraged to "Live the values" by volunteering in the community, helping others internally, and giving back to open source projects. Capital One fosters technical development with ample growth opportunities and encouragement to take ownership of your own development. The pay is very competitive. The benefits are comprehensive including very generous 401k automatic contribution and matching.

Cons

It's challenging to "Live the values" by helping others and being selfless while also endorsing yourself to be competitive in cross-calibration for performance management.

4.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I just finished classroom training so my review will be based on that and updated later on. Classroom training is eight hours a day for four weeks long. It is A LOT of information, but the trainer is really good at her job.Also, being in the classroom with people who had experience and with people who didn't made it easier to learn things. There's a lot of managers, and each one came in multiple times throughout training to meet us. So far, management looks laid back and personable. BENEFITS BROKEN DOWN: All benefits including 401k matching,health,dental,vision,education assistance,adoption assistance, start on DAY ONE! The benefits cant be matched elsewhere. Yes, hourly isn't anything to write home about, but you're offered a "differential" to work a later shift of about 10%, over time is given if wanted and theres monthly bonuses that add up to $1250 that agents can get. From what I have heard from current agents, they aren't too hard to get. Health care: This is the best health care I have seen for hourly employees. Again, it starts on day one, and their most expensive plan for one person is about $30/month, which includes no copay and free walk-in clinic visits. Add dental and vision on for about 2 extra a month. I didn't get insurance, but purchased life insurance. My $138,000 policy is about 3 dollars a month. Education assistance is $5500 for Bachelors and Masters degrees Capital One as a company is really cool. They pride themselves on having personal relationships with their customers.

Cons

It seems to be very difficult to get promoted

1.0
Jul 5, 2013

Unofficial Hiring Freeze in Richmond

Recommend
CEO approval
Business Outlook

Pros

Onsite gym, the ability to work from home, great co-workers

Cons

Super political environment, nepotism, and poor leadership in the mid levels. Managers will use assorted data to hide behind making any true managerial decisions. There is a hiring freeze in Richmond, making mobility very difficult. Capital One cannot stay out of the news with their shady business practice. The work from home option really just means you are going to be working about 12 more hours than you would in a normal work environment every week.

Viewing 451 - 453 of 13,205 Reviews

Glassdoor has 21,332 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.