Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is successful at keeping people in debt rather than working with customers to try and help manage their debt.

Cons

HR doesn't exist, no transparency, benefits are horrible, misleading advertising about committment to diversity, political and very white. Company values are not aligned with the current economic climate. The people are petty and lazy. This is not a proactive company, it is a reactive company.

1.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k and vacation options. The corporate heads have a great vision & great ideas.

Cons

No appreciation for employees, the vision gets lost the further down the chain you go. There are way too many politics at play. They do not value long time employees. I've seen employees who have been with the company for 40+ years transferred to another location and then the branch closes & the employee laid off. They lay off employees when they close a location, employees are encouraged to apply internally, but are rarely hired. Capital One is looking to going "digital" so they want very few branches, so that mean very few employees, so if you want a company for the long haul, avoid here! They make big promises to get you on board and then there is no follow thru. In my 4 years, I've seen so much turnover, everyone below the CEO to me has changed. I've had 5 different managers in less than 4 years. I've seen older employees pressured and pushed out and managers advised to push older people out In favor of younger employees. There is very little career growth. Every person above me who was hired the past 4 years was external and very few people promoted, the ones who have been promoted have been "in" with leadership.

4.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Live our mission statement & values. Ethical company. Incentive-based programs to promote healthy lifestyle like discounts on healthy food at cafés on campus, doctor/pharmacy onsite, gym onsite with personal trainers at no extra cost, beautiful campus & building facilities, not bureaucratic at all. Access to senior & executive leaders so even though we're large, we all feel like we know Rich & our top-of-the-house crew.

Cons

Benefit package is so amazing so compensation can feel a bit on the middle to low end of indusrty scale - but where else do you get 3-4 weeks vacation your first year and access to so many on campus amenities?

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