Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Aug 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, nice bonuses, big 401K match, great benefits overall. Smart people.

Cons

Incredibly hard to get promoted. Certain job families are valued (mainly product owners and business analysts) and others are not. If you find yourself in a category that is not valued, you will likely never be promoted. Don't let them convince you otherwise. If you are being hired in as a professional - not college - hire, make sure you are at the correct level. HR/hiring managers are notorious for interviewing at one level and then offering the role at the level down, saying they want to "set you up for success" and you can get promoted in 6 months. It is not true and you will never catch up to the right level. "Reorgs" happen at least every 6 months. Usually these involve layoffs and massive organizational challenges. I had managers in the double digits by 3 years in. Very disruptive both for getting work done and also for career trajectories. Super hierarchical; no one owns anything, so it's hard to get decisions made, and when they're made, they can be undone by one person questioning the decision or thinking something else; highly regulated environment; lots of bureaucracy, so it's hard to get anything done.

4.0
Jun 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The mission and values are great. The CEO is an excellent human being. Its an honor working for him. I believe in his values. Its all about the customer. The benefits are beyond great! There is flexibility and work life balance.

Cons

Some managers do not live the Values set by Mr. Fairbank, they bring their personal bias and can make the place unpleasant. There is not opportunities for minorities, which is contrary to the values of the company.

2.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good brand Fast paced environment

Cons

Bad calibration. People with wrong behavior get promoted Too much change with no proper planning Bad behavior is celebrated. You may not be appreciated for good work for any goof up will be used against u. Don't end up in legacy hsbc departments which has bad management and people with huge egos. Don't expect capital one culture there. HR is non existent and I seriously don't understand why they are paid.

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