Capital One Sr process manager reviews

Be the first to review this company

(51 total reviews)
avatar

Richard D. Fairbank

Not enough data to show CEO approval

Reviews by job title

51 reviews
5.0
Sep 28, 2015

Company Review

Recommend
CEO approval
Business Outlook

Pros

Benefits and opportunities abound. Associates are treated with respect. Our favorite motto is Assume Positive Intent.

Cons

Change is constant. You will be lucky to have the same manager for 2 or more consecutive years.

3.0
Sep 20, 2015

Too Many Changes

Recommend
CEO approval
Business Outlook

Pros

Great people. Work/life balance is top notch, and depending on one's position, there is a lot of flexibility for working remotely or at different sites.

Cons

Too many changes and too many layoffs, especially if tenured, well performing employees. If cuts need to be made, they should really be performance based and not so arbitrary. The job posting process, both for current employees and for those looking to get on, is a complete joke and takes entirely too long.

5.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

In short, I perceived Capital One to be a bit of an odd duck amongst big financial institutions. It's very progressive, both in business and in its social stances and efforts. It's large, but its structure feels relative flat, and they value independent input and questions. They don't squash down constructive dissent, they welcome it. They don't brace against change, they embrace it.

Cons

They embrace change, and so you can expect a lot of it. That makes day-to-day work challenging at times (but also exciting), and it may mean that you get changed right out of the picture, which is what is happening to me as part of a site closure. That said, they've been more supportive about that change and transition than you can imagine, so even that isn't very much of a con.

avatar
Capital One Response
10y
Thank you for your thoughtful input - we do, as you say, value it! As we continue to drive toward fewer, faster, and better solutions for our enterprise, we agree that it's important to coordinate and align across teams. Thanks again for your feedback.
Viewing 46 - 48 of 51 Reviews

Glassdoor has 21,362 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.