Capital One reviews

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(13,219 total reviews)
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Richard D. Fairbank

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13K reviews
1.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Job security and competitive pay

Cons

Detrimental to mental health Convoluted performance ratings that force associates to compete with each other, common practice to down-level someone's rating if they were recently promoted even when performance hasn't changed. Everything must be done the 'Capital One Way' even though absolutely no onboarding is provided to help train new associates how things operate. New employees are on their own. Poor leadership within Compensation team and poor communication. Made things more difficult for everyone else while they received all the benefits of the hard work.

3.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Extremely relaxed environment (possibly too relaxed). - Very good work/life balance, nobody is expected to work long hours/weekends/etc. - Strong focus on learning & development; lots of resources, subscriptions, exams paid for, decent personal training budget. - Some genuinely great people.

Cons

- Pieces of work that should realistically take a week end up taking much longer due to politics, process, poor requirements. - Very hard to release, too much painful process and paperwork means releases aren’t regular. Big bang releases once a month or less aren't agile. - Too many unnecessary levels of management, considering apparently self-managing agile teams. Too much decision making works its way too high up the management hierarchy and slows teams down. - Lots of SEMs, TPMs and POs simply don’t understand the technical work enough which results in confusion. Designers are spread too thinly, often working with many teams at a time which also doesn’t help. - It’s hard to get excited about the work and the product. Nothing is really innovative and no boundaries are pushed. Rare to be able to work with cutting-edge tech because the business deems it too risky to migrate.

1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about Capital One.

Cons

The Team at Capital One are all fake people overall. Especially Management!! They put on a fake face while working, but then turns their back on you when a simple mistake happens. I would not recommend this employer to ANYONE!

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