Capital One reviews

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(13,219 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
4.0
Feb 25, 2022

The Good, The Bad and The Ugly...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great core benefits, care about their employees, felt very lucky to work here during the last 2 years in a pandemic. Get to work with great, motivated and inspiring people. Always receive bonus and pay increase annually.

Cons

Slow to change systems, processes and outlook, want to be a forward thinking FinTech but US constraints make it almost impossible to improve our systems and processes and the UK 'poorer cousin' is often forgotten or not consulted with so decisions are made and we are told afterwards. Now a Hybrid organisation but wanting to mandate 3 days in the office to get the culture back to 'how it was' pre-pandemic.

1.0
Feb 19, 2022

Toxic Rating System

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are fairly decent

Cons

People managers that have no business being people managers everywhere. A toxic rating system that promotes people throwing others under the bus to get what they want and if you have a spineless people leader who doesn't stand up for himself, let alone anyone else, you have little to no chance of coming out of cross calibrations with a decent rating.

1.0
Nov 15, 2021

Employee

Recommend
CEO approval
Business Outlook

Pros

Nice cafeteria building and Richmond campus

Cons

Cut throat and not supportive of employees and diversity. Fairly well balance male to female management but they are pretty much all white.

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