Capital One reviews

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(13,227 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
1.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

1- If you know VP and above folks , you are protected 2- Great downtown office 3- If you want to learn about how to apply for a credit card and how it works under the hood, GO FOR IT. Just don't expect the "fintech" word to help in the Schaumburg and Chicago office.

Cons

1- The company is constantly downsizing its offices in Chicagoland 2- Politics. TNT can learn drama from here. 3- Performance management is very mismanaged. Forced ranking system.

4.0
Jan 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Career growth, PTO, lots of engagement and fun. Huge on diversity and community outreach programs. I also utilized the tuition reimbursement.

Cons

They have an insane rating system that affects every aspect of your career. It’s the only company I know that no matter how well you do your job, if the external customer doesn’t audibly voice their pleasure, you get rated as a neutral or worse a detractor. No matter how wonderful you did, if the customer isn’t clear with their approval, it will count against you. Even in positions with no customer involvement, you’re rated as a neutral. It’s that way across the board. Also it’s extremely political. 90% of all internal interviews are just formalities. They know who they want ahead of time. Actively seek out feedback. Otherwise, you’ll never grow with the company.

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