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      Capital One

      Engaged Employer

      Capital One Senior Operations Manager reviews

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      (7 total reviews)
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      Richard D. Fairbank

      Not enough data to show CEO approval

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      7 reviews
      1.0
      Jan 22, 2018

      Great pay/benefits, long hours, too much diversity

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great pay and benefits - can work from home - if you are diverse, you will love it

      Cons

      - long hours - sometimes unrealistic expectations - unorganized leadership -everyone is so afraid of the word "diversity" that if you are not diverse, you are almost forgotten

      5.0
      Oct 4, 2015

      Great place to work!

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team of talented people, culture that makes you feel empowered and trusted, solid benefit package, always had the support from my managers

      Cons

      Montreal office: limited vertical opportunities coming from a typically flat call center reporting structure, though much efforts are deployed to improved that aspect.

      avatar
      Capital One Response
      10y
      Congratulations on going 5+ years strong! We’re excited to hear your positive feedback about the culture and associates, and that you feel empowered and supported by your managers. Thank you for sharing!
      5.0
      Jun 18, 2015

      Great Company - lots of change

      Senior operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really rewards exceptional associates, extremely smart and driven associates, and work/life balance among the best

      Cons

      lots of change, laying off 10-15% of associates in lines of business every 2-3 years. This works well because they do great severance but you must be able to handle change. Commitment to diversity in general has not led to diverse executives

      Viewing 4 - 6 of 7 Reviews
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