Capital One reviews

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Richard D. Fairbank

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13K reviews
4.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great tech - Modern approach (everything was microservices, single CI-CD pipelines for teams, single libraries used by all teams, basically they implemented the DRY procedure aka "don't repeat yourself" for all their applications so everything was integrated across teams) - Great processes, as you had to meet with cybersecurity and architects whenever modifying APIs (they used swagger - Great push for using open-source software, i.e. you could & would be encouraged to write code on github (we used github enterprise) and improve any application if you could - They also pushed for developers to write code and patent it, though, it was difficult - Rich Fairbank is actually a great guy and very intelligent and knows alot about tech and is pushing to make C1 competitive and on the same level as FB, Google or Amazon

Cons

- My biggest gripe was that it was kind of a cult. They kind of force you to do these "happy hours" on Fridays on Zoom, and other various, kind of cringey "team-building" events. As I said , they are a great company, it just seemed you HAD to drink the "company kool-aid" or you would not be considered "one of them" and might be then forced out of the company. You also have to work a lot with the business analysts who write out the projects or "intents" that eventually turn into the Jira card with acceptance criteria, and some of thing can be very ignorant and even conspire against you if they don't like you. Again, there's a lot of little cliques and "clubs" within which was the biggest thing I did not like.

5.0
Jan 21, 2023
Recommend
CEO approval
Business Outlook

Pros

I love the people at Capital One. There is a healthy balance of work and growth opportunities; there are lots of free learning tools (tech college, udemy courses, workshops, recertification courses, etc) if you can make time to utilize them. The company provides generous benefits (401k and associate stock plan matching) and amenities (dining halls, gym, coffee shops, and walking trails on the West Creek campus) too. For a bank, Capital One is leading on the technical side of things.

Cons

The performance management system and calibrations pit people against each other. While you will work on projects and products in teams, be sure you stake claim of ownership on things. This can lead to bloat and tensions, too, where everyone is trying to lead something but not actually able to make real, needed progress on less glorious things like dealing with tech debt and legacy systems. The layoffs of everyone in the agile job family (Jan 2023), regardless of performance and years of experience, will be devastating; it is a massive blow to the culture and psychological safety of teams/team members.

1.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The people and technologies are cutting edge.

Cons

Capital One likes to force people out to keep up attrition and for completion among people at same job titles. i.e. for 10 people rated together, bottom 2 performer, rated by manager, are put on probation coaching plans and if the manager does not like you, you will most likely be forced out.

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