Capital One Manager, Process Management reviews

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(117 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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117 reviews
3.0
Apr 13, 2016

Getting there

Recommend
CEO approval
Business Outlook

Pros

strategically focused, good culture and a stellar mission

Cons

aged performance management process that needs to catch up to the times;

3.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The Company overall is great. The Plano site does quite a bit to show appreciation to their employees from twice yearly activities for Associates (contractors not invited) to once yearly meetings with the CEO. On-site cafe's.

Cons

Favoritism within Management. Employee relations not helpful. No true advocates for employees who bring up concerns. Lack of appreciation within teams outside of Customer Service. They treat contractors like they are less than, even though they do the work of an Associate. Tenure means nothing.

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