Capital One Manager, Process Management reviews

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(117 total reviews)
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Richard D. Fairbank

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117 reviews
4.0
Jan 5, 2011
Recommend
CEO approval
Business Outlook

Pros

1) Very employee friendly 2) Flexible on work-life balance 3) Good, knowledgable people to work with 4) Lots of opportunity for improvement

Cons

1) Behind the times in project management (utilizing Agile style, rather then DMAIC, DFSS, Lean, etc) 2) Lack of communication, which causes disconnects and risk within and cross project 3) Resists change, does not want to consider other types of methodologies

5.0
Jan 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Capital One has a strong culture of "Excellence and Do the right thing", providing a great work environment to develop and hone critical competencies, numerous development opportunities (large and small projects), while also understanding and promoting the balance between personal life and work. It has been a great place to work for many years while I've progressed in many ways; I highly recommend working for Capital One.

Cons

While working here for many years, our benefits and compensation felt like they were exceptional early on, but with the purchase of other banks they have been decreased in order to provide standard benefits across the board. This, I'm sure, has occurred in many other corporations, but it would have been nice for the 'Maverick' of the financial industry to buck the trend and keep the high level of benefits and just extend them to new banks and employees.

4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good compared to the rest of VA. Flexible work arrangements are nice and assist with work/life balance. Development opportunities are also nice with Six Sigma and project management classes offered. Will learn a lot about the corporate world and being a professional. You will also have the opportunity to work with many personality types. This assists you in developing the necessary networking and communication skills to be successful and maintain good relationships with your coworkers.

Cons

Very competitive. Each year it gets harder and harder to achieve the higher ratings. Makes the associates feel that they must compromise on work life balance to maintain or get ahead.

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