Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay, resource groups, buildings are very modern.

Cons

They want you to take on an unhealthy amount of work to demonstrate your value, do not believe in work life balance, force rank you against your peers with no consideration for the differences in workload and complexity, and have recently adopted a punitive style of management and performance where the littlest thing can be used to hold you back, reduce your bonus, and push you out. I worked 60 hours a week, was always done with work and deadlines on time, always willing to help out others and my team, mentored people, drove culture, and forge new territory in my project areas, earned patents, drove change and was still deemed as someone they thought was barely on par. The bar is entirely unreasonable now, and the exodus of the best people has been going on for year. Avoid at all costs, your mental health is worth far more than what they pay you.

1.0
Aug 14, 2023

STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay Great Benefits Ok work/life balance (can be pretty bad sometimes)

Cons

Literally everything else. You will learn nothing at Capital One and the majority of you work will be for regulatory processes and you will spend all your time fighting fires and never thinking. The performance management system (stack ranking) is outdated and will be the downfall of the company. Senior leadership at the company is beyond spineless and completely out of touch with employees. The whole company is just a complete dumpster fire.

1.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good benefits. - Good work life balance.

Cons

- Too many useless meetings, when time can be spent on actual planning & development. - Performance management. STACK RANKING is toxic. They compare you to other associates and place you in buckets: below strong, strong, above strong. You have no incentive to help out your fellow associates. If you end up in below strong, it's time to find a new job because you will most likely be fired. If you ever do end up in "below strong", don't beat yourself, it's just the company (is really stupid), and it's probably not you. I ended up there, and now I am at this amazing company who actually values me and pays me more. - Bad management. Managers are responsible for bringing work to your team. If your manager is bad, you might get screwed over and you may end up as "below strong" even if you do your work properly. I ended up with a manager who told me throughout the year (during 1 on 1s) that I have been doing good and then dropped the bomb during performance reviews with a "below strong" rating. Basically, if you are surprised by your rating during performance reviews, the manager did not do his/her job properly. Performance ratings should not come as a surprise to anyone. - High expectations, not enough compensation to back those expectations. As a "senior associate" you are expected to do many things including doing some managerial stuff. I came into the role assuming that as a senior associate software engineer, I'd be roped into challenging projects and design meetings, etc. However, I was expected to do some of the manager's or principal associate's work for them like bringing in projects to the team. Basically, 95 K was my compensation and that is not close to enough in this day and age with #Justinflation to do this kind of advanced work. Basically, these role names are very ambiguous. - It's a bank not a software company no matter how much these guys market it as so. You get the same politics (performance reviews - bump people down so they can promote others), bureaucracy as banks. They just have these really cool events that software companies also do. However, don't be mistaken IT IS A BANK. If you are a software engineer, do not work at a bank.

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