Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Money and benefits are ok, nice downtown office

Cons

SUPER High Churn Rate for reasons, especially in Business Analyst/Manager family, Out-dated and short-sighted Stack Ranking for performance management which doesn't encourage long term innovation but immediate impact, and also leads to bad office politics where the leaders like talkers instead of doers and innovators, and then unnecessary pressure

4.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great Base, Bonus and Stocks for a very competitive total comp - Great work life balance with Hybrid work schedule, general flexibility and generous PTO - Generally impactful work depending on the team which can lead to good career growth

Cons

- Awful performance management system. Twice a year calibration against peers, Apples to oranges comparison, with a mandatory forced distribution twice a year. So meeting expectations or even exceeding them in some cases can lead to poor ratings. Your manager owns your rating and therefore your life. Makes being a people leader here absolutely unbearable, and being an IC even harder. The process is extremely subjective and highly political. Playing politics and being a favorite of the leadership team is the only way to really survive long term. - Extremely political place with a lot of toxic leaders and aggressive personalities across the board. Very cutthroat place. - Culture of fear increasing by the day. - Internal mobility is difficult. Manager gets notified when an associate applies to a new role. - Cannot move internally at all if rating is "Below Strong"

3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay, Ability to climb your way up, Work with some talented people, nice campuses and well maintained facilities. If you’re lucky, you’ll land in a non-toxic environment where you will enjoy your job, Ability to make your work into whatever you want it to be as long as it can be monetized

Cons

Toxic and death of the culture, High expectations, Cut-throat/Political environment, Unethical performance management and handling of associate conflicts, Constant turnover and reports, constant HR incidents, Favoritism, You will have to listen to the CEO fake-cry every year at his all hands which takes multiple days. The culture of the design team completely shifted from human-focused to performance-focused when the contract for the members of Adaptive Path left and Amazon executives came on board.

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