Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Nov 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Pays very well good benefits very good 401k

Cons

People don't work for the benefit of the company anymore. It's just to show off. Very negative culture is being promoted since last 2 years If you are doing your job perfectly well, you are not good enough as long as you are not a show off

1.0
Nov 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, 401K match, some really good, decent & hard working people

Cons

Please please please don't believe the 5 star reviews here from relative newbies. Terrible culture, rewards are unfair. Shiny object syndrome. Whoever publicizes their work the most gets the carrot. 50% data scientist attrition YTD (2017). Do your research on LinkedIn before joining this company.

5.0
Nov 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Experience in Capital One's Information Based Strategy (using lots of data and number crunching to optimize business decisions) teaches skill sets that are easily transferable to a variety of industries and are in demand by other employers. Very good benefits: 401k match, 3 weeks vacation (but no one keeps track of how much vacation time you use), modern facilities. Above-average work-life balance, however it can vary from team to team. You can expect 3 to 4 60+ hour weeks each year, but the late hours are often justified and the extra effort is usually rewarded. People have a human side which makes the office an entertaining place to be.

Cons

People are high caliber (top 20%) but aren't truly elite. A previous commenter said that Capital One tends to attract people who didn't receive offers or washed out of top tier banks and consulting firms, and I have to agree with him/her. The company is big, hierarchical and slow to adapt (still uses Windows XP, MS Office 2003 in 2011). Assignments tend to be boring, formulaic, and get bogged down in bureaucracy. Middle management obsesses over meaningless analytic details. Limited space, don't expect a cubicle or desk. You will have a corner of a table in a small meeting room that may or may not have a window. There's the potential to come up with a big idea and drive it into market, but you'll spend most of your time jumping through analytic and procedural hoops that have little tangible benefit. The procedures and infrastructure act as a crutch and don't offer the same learning opportunities that may exist in less structured organizations. Promotions are frequent (30% annual promotion rate, above-average workers are promoted every 2 years) however they tend to be promotions in name only, as people continue to do the same type of work that they were doing before. Job roles have become so specialized that few people have the opportunity to see how the full value chain is integrated. Company's culture is dominated with empty buzzwords like "value chain" Can be clique-y and some people tend to hold a grudge, although this is true everywhere.

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