Capital One reviews

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(13,200 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
3.0
Mar 30, 2014

Day to Day

Recommend
CEO approval
Business Outlook

Pros

Capital employees are outstanding to work with.

Cons

Continually changing direction without thinking through how the changes will impact current processes of the business units and customers.

3.0
Mar 30, 2014

Ok but difficult

Recommend
CEO approval
Business Outlook

Pros

The work itself is not hard. Pay is decent, benefits are amazing. Commission for sales as a teller is meh, but if you meet your goals, payout for customer satisfaction is good.

Cons

Bank traffic is down, all over. Bank offers good product but accounts are not just plain free (minimum balance or direct deposit required), which makes sales tough. Management talks about the benefit of commission for referrals but many of the ones I bring from home cost me more than the commission I make for a month - I do it just to meet goals and help for when I want promotion.

4.0
Mar 29, 2014

Challenging

Recommend
CEO approval
Business Outlook

Pros

family oriented, diverse culture which is very welcoming

Cons

moving departments and not placing people into different positions

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