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      Capital One

      Engaged Employer

      Capital One reviews

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      (13,161 total reviews)
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      Richard D. Fairbank

      Not enough data to show CEO approval

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      13K reviews
      4.0
      Apr 11, 2012

      Learned a ton, very talented people, unique culture which suits particular personalities

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely intelligent, driven people Ability to move around from job to job - which can be unrelated to previous experience (moves are based on skill level, but there's a downside because people can take highly specialized positions without prior experience) In some areas of the company - great flexibility with work schedule, hours, location - 'future of work' modality

      Cons

      Salaries and benefits decreased over time to accommodate becoming a bank vs. credit card company, Performance management process is cumbersome Success depends on manager who will fight for you Inconsistencies in 'flexible work' environment - vary from department to department and individual to individual Some legacy employees who joined Capital One when very young are still young and in very (too) senior positions

      3.0
      Apr 5, 2012

      Good but was better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is fun, and I am lucky to be in a great team. Campus is great, benefits are good, and Plano is a great city. Depending on the team and the department, the culture and the senior leaders can be very open and understanding.

      Cons

      Too much outsourcing hurts morale. New employees get hired at $20-40k above midpoint, and many people joke that it's better to leave the company for a year and try to get hired back because of the raise. Depending on your department, promotion opportunities can be very limited and attrition can be as high as 100% per year.

      4.0
      Apr 2, 2012

      Smart , respectful people, respectful, but too busy & too many meetings

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, motivated coworkers and lots of recognition/praise for a job well done. Intelligent and smart leadership, generally making good decisions. Great benefits (vacation, flex time, work from home - sometimes). Great facilities. Interesting work. Great training classes.

      Cons

      Too much work - many at the Manager + level work 55-65 hours a week. They say they support working from home, but typically only on Fridays. Too many meetings where phone calls/emails/IM could suffice. Too many meetings mean not enough time for work. Performance management process intense and cumbersome; too complex. Expect that once you get in, you'll be at that level for 3-5 years - hard to get promoted. Not as many options for promotion/advancement as you think unless you are Sr Mgr+ and are willing to leave your line of business.

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