Jul 16, 2011
Capital One Manager, Project Management reviews
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Richard D. Fairbank
Not enough data to show CEO approval
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144 reviews
4.0
Jul 18, 2010
Smart top management, largely capable people and culture, less political than competition
Current employee
Richmond, VA
Recommend
CEO approval
Business Outlook
Pros
* Great values, sensible and largely competent top management * Strong support for employees' work-life balance and flexible work options (eg: working from home) * Support for lateral movement for employees * Largely less political compared to competition, and quick to adapt business strategy and adjust priorities in response to broader market environment
Cons
* Still integrating the multiple Bank acquisitions, overall culture is not consistent, very hierarchical in many groups (different from the Capital One of a few years ago) * Lack of savvy around investment in technology infrastructure, aging systems and massive inefficiencies that are finally slowly being addressed. Not too dissimilar to other banks but for a company that grew up on innovation and analysis-driven strategy, its taken a while to realize that ongoing technology investment is needed to support the quality data and analytical tools the company needs
3.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook
Pros
Capital One is a flexible work environment. There is freedom in how you spend your day and there are opportunities to expand your knowledge in different areas and work towards various professional certifications.
Cons
Capital One seems to have had its heyday in the late 90s and early 2000s. Those who were hired recently (within the last three years) see little opportunity for growth/advancement on a macro level within the company or in creativity on an individual role level. Currently, the company is more interested in maintaining the status quo rather than building creative or exciting products. Also, due to the compensation structure and performance management cycle, promotion and salary are based almost completely on an employee's direct manager (who may or may not have been involved in that employee actual performance) instead of how they actually performed. Therefore, doing an excellent job or going above an beyond does not equal promotion or high ratings.
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