Capital One reviews

Stack ranking has become a method of silent layoffs. An associate has no idea what the performance standards are until they get their reviews and are told they failed to meet them. Even the managers don't know what the criteria will be until they go into the biannual hunger games to find out. I have never had a problem with my performance but have seen many other quality personnel rated low and placed on a PIP on a technicality.

Management. This company would not be as bad if the people leaders, senior leaders, and management wasn’t toxic and childish. Essentially, no leader at Capital One has the formal training or education to manage at a corporate level. I doubt that most of them even have the leadership experience to qualify for the jobs they have. Leaders are lazy, unconcerned, unavailable most of the day. We all know that they go runs errands during their shifts and we’ve even caught a manager at the water park with their children while on the clock before. They only help develop and grow the people that make them look good and don’t require them to do their job. What made me leave , was when I found out that a manager from an old team reached out to my new manager saying , “I see he’s still performing poorly”. Why this manager was still monitoring my stats after I was off his team for months is what I mean when I say they are all childish. Most of the managers are extremely insecure. You cannot show your skills and expertise without them becoming jealous and blocking your opportunities for advancement. Capital One’s work culture is very toxic and it’s because of senior leadership. I knew a manager who left because they seen the mess they’d have to clean up and they said the pay for the amount of work they’d have to put in to clean up behind poor managers was not worth it. Go apply somewhere else , Capital One does not live up to that 4 star rating on this app.