Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Most team members you’ll work with are the smartest and sweetest people that makes working there more bearable and great benefits

Cons

Over the last few years, I’ve noticed management being increasingly toxic. Managers gaslight you into believing you don’t know how to do your job properly and make you believe you won’t find a better job opportunity outside of this company. They will nitpick about tasks that are not even in your work scope. Some people’s leaders don’t wanna be held accountable and are ready to throw you under the bus to save themselves as they can be clueless about what you’re working on and do not understand at all although you keep sharing the same information with them but they pretend to understand everything as an act because they have too much ego to ask questions and always forget about updates you give them. Also priorities keep shifting which feels disorganized and feels like I worked for a startup.

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the people you work with are genuinely good people, a few actually care about you. This does not include anyone that's a manager or above, however.

Cons

Oh God where to start. First the in-office situation is untenable. In addition to lack of meeting spaces, terrible parking availability, and an open office that does not allow for productive work, it is really unfortunate how employees are forced into a ranked performance system where great employees are given below average ratings solely to satisfy the ranking metrics. Heaven help you if you have a manager that isn't particularly good at their job, they will throw you under the bus time and time again to cover their behinds. RTO has been an utter disaster, forcing people to come back to the office only to spend their days on Zoom which is just as easily accomplished at home. Leadership never ever ever ever admits they're wrong or they've made a mistake, no matter how glaringly obvious it is. This is not the Capital One from 10 years ago which was a vibrant, engaging, great place to work.

1.0
Nov 4, 2023

Beware

Recommend
CEO approval
Business Outlook

Pros

Great benefits and good compensation. Severance packages are generous, which is good since they layoff 8-15% every 6 month performance cycle.

Cons

Stack rankings are creating an extremely negative work environment. If you loved middle drama, Capital One is a great work place, but if you struggle with any mental health related issues, steer clear. Orgs are hiring to fire so I can protect their existing employees. Everyone is so stressed knowing another 10% are going under the bus at year end. Being a veteran, my mental health has really taken a bad turn while working here. Always looking for reasons to tear you down.

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