Capital One reviews

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Richard D. Fairbank

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13K reviews
2.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Atmosphere is great for kids straight out of college. Focus on healthy living (onsite gym, ride bikes between buildings), lots of restaurants on campuses, great health benefits, onsite pharmacy, visually pleasing campuses, relaxed dress, flex start time. Genuinely great coworkers. Capital One University Training courses available for workers to further themselves online. Always learning bleeding edge new technologies and developing market first technologies. Small consistent raises and yearly bonuses paid for employees that manage to avoid the layoffs that occur each year. Flexible work locations. After hours employee gatherings / parties (when you travel to an alternate location), and semi annual team outings.

Cons

Using agile project methodologies, you are constantly having to document what was completed yesterday, what you plan to complete today, and what you plan to complete tomorrow in daily standup . Tell the employees what you want done, when you want it done by, and empower them to make the right decisions to get it done by the deadline you specified. Quit focusing on delivering the next shiny new bell, demoing a new application at the next south by southwest convention, and focus instead on delivering applications that change banking for good like credit cards for customers that have an lcd with a dynamiclly generated secure account number, and the ability to dynamically do everything i can do in a physical bank on my mobile phone. The performance management cycle is the absolute worst thing about this company, hands down. They hire 10 to 15 new employees in each area monthly and then turn around at the end of year and eliminate 10 to 15% of their workforce in each department based on a performance based measurement system that puts everyone on a bell curve. It creates an environment where folks are constantly playing dodge the whack a mole by moving between departments. Employees are often working 11 hours a day every day (55 hours a week) to deliver on projects related to a race to be on the bleeding edge of tech (migrating all applications to the cloud, consolidating banking applications related to ing bank purchas and purchase of hsbc credit card company. Because the high volume of work never ends, employees are beginning to feel like they work in a sweat shop and that they are in a lottery where its just a matter of time before they become part of the 10 to 15% workforce cuts that occur yearly.

2.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is the best I've had in the bay area. Benefits are overall great. I've worked with some truly amazing people. Professional development opportunities are great, from paid conference trips and lots of free access to learning material, to 1:1 professional coaching sessions.

Cons

- Don't expect to get a promotion, regardless of how successful and impactful your projects are. People who are flight risks get promoted first, and then the rest of the allotted promotions are dolled out to the managers who are loudest (I wish I were joking). - Expect being blocked by bureaucracy to at least double any project timeline estimation you have. This includes everything from internal approvals, documentation being wrong, a tool/API you're trying to use to not having an owner anymore, to your team all losing access to github randomly (again not joking). - Organizations are very territorial. If someone thinks you're not the right person to talk to about something, they'll ignore you. They won't go out of their way to stop you, but they will certainly not be helpful. - Expect anything you want to do is already being done by at least 3 other teams but you have no way to find out who they are. - Everything needs a business justification so work on your business-speak. - Ultimately the bottom line still comes first, not customer experience. Compared to other banks, Capital One is forward-thinking and ahead of the game. Compared to technology companies in the Bay Area they have a long way to go.

1.0
May 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Enjoy your work from Homes without having clarity where Management is going

Cons

No Care for its own Full time Associates and Especially Indian managers will be trying to impress their bosses for unrealistic targets. If you have any skillset which will last for a week over here. They doesn't know what they being a BANK they behave like Google and Amazon which doesn't require. They don't care about Products they just try to show off technical company..!! Very Insecure and unrealistic company to stay for more than a month.

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