What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2007 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1629 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1417 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 352 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 735 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 562 reviews)); "Brutal performance management" ((in 529 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 274 reviews)); "Frequent layoffs and outsourcing" ((in 202 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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Be the first to review this company

(13,156 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

2.0

Feb 12, 2016

Terrible middle management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, work life balance,

Cons

Like someone else here has said: Frat boy culture. If you don't hang out with the right people then sorry your career growth will be rather limited. Quite a few smart people here, but middle management is terrible and fails to promote the right people/get rid of bad ones (most likely senior management's fault too). Strongly reliant on US transferees and not growing organically from within Canada.

3.0

Aug 15, 2015

IT Senior Manager

It senior manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, time off, etc. Pockets of great leadership. Campuses are excellent - great work spaces and amenities. Coworkers are super bright, most committed to the success of projects, their teams, and their peers.

Cons

Confused on their identity. Want to be a "tech" company, but are a large financial institution. This conflicts with federal regulations/controls/and risk reduction practices needed to support a financial institution. Also has a tendency to do a full pendulum swing verses really thinking through broadscale shifts in direction. In this new agile world, senior leadership should pilot, implement, learn in smaller pockets vs. taking an all or nothing approach to everything they do. It's ok though because with the tendency to overcorrect, wait a year or so and it will balance back to what would have made sense in the first place...

1.0

Sep 5, 2014

Destroyed my career.

Senior reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Telecommuting. They also took me to Austin. That's it.

Cons

Disorganization, frequent layoffs, pretentious attitude, culture of complacency makes it difficult to incentivize people to improve, tolerance and acceptance of mediocrity and intolerance toward those who want to bring about positive change.

Viewing 202 - 204 of 13,156 Reviews

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