Capital One reviews

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Richard D. Fairbank

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13K reviews
1.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked at Capital One, and my experience was nothing short of frustrating and disheartening. The company has a cliquey culture where, if you're not white, English, and middle class, you’re essentially excluded. It was clear that diversity was just a buzzword, not something they genuinely value. The management, especially my direct manager, was shockingly incompetent. There was zero constructive feedback, and I was constantly made to feel judged in a toxic, fear-based environment. This made focusing on my actual work nearly impossible as I was always on edge, unsure if I would be the next target of their unreasonable criticism. On top of that, the company's processes are frustratingly useless and overly complicated, adding unnecessary stress to an already toxic workplace. It felt like nothing I did mattered because of how poorly everything was structured. Overall, if you’re not white, middle-class, and English, I’d strongly advise you to stay away from Capital One. You’ll likely find yourself in a hostile work environment where you're constantly excluded and judged, rather than supported.

Cons

Incompetent managers and cliquey environment

1.0
Aug 12, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Great salary, work/life balance, overall people are helpful and can learn from them

Cons

Capital One does rank stacking, once they hire people and go above a certain number for ranks they start to put people in PIP. Unfortunately I was one of them even though I met all the requirements, they gave some bs excuse to put me in PIP. They set you up for failure and my manager basically said no matter how good you do in PIP you will get fired. It's a good job but its very uncertain how long you will stay there, anyone can be let go at any time.

1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is satisfactory, but it greatly depends on the team.

Cons

1. Politics is prevalent in every organization and team. 2. Performance reviews occur twice a year, but bonuses are paid once a year. 3. Stacked ranking is utilized. 4. Every 6 months, depending on the org, 5-20% are placed on PIP/get fired. 5. Stricted RTO policy or gets terminated.

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