Capital One reviews

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(13,156 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

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13K reviews
2.0
Jul 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Tech forward, sound mission statement, great benefits

Cons

Overaggressive delivery timelines, risk analysis and best practices ignored if it conflicts with a milestone or deliverable. VP rubberstamp appovals are frequent regardless if potential impact. Horrific mid year and eoy review process. Recruit top talent but force calibration to meet numbers. Upper management tweaks senior management ratings based on their viewpoint. Removes credibility of reviewing managers for their direct reports. No longer about the person doing the job and what they are delivering; everyone is just an employee ID, especially if you are not located in McLean or Plano.

1.0
Jun 7, 2018

Never stood a chance

Recommend
CEO approval
Business Outlook

Pros

Worked with some of the best people in the industry. Was a great starting place to learn the basics of banking.

Cons

I was one of the many people who were laid off recently. With Capital One making it's transition into a new system and closing almost half its branches. I was manipulated into working 6 days a week for 14 weeks straight by management, thinking I'd make it somewhere. If you want to join a company that throws whatever at a wall just to see what sticks, be my guest.

3.0
May 21, 2018

It's Alright

Recommend
CEO approval
Business Outlook

Pros

- Flexible schedules on some teams - Awesome benefits - the paternity/maternity leave, severance packages are out of this world - Lots of internal mobility - Not much micromanagement being a large company

Cons

- Competition at the manager and above level can be brutal, which leads to a trickle-down effect. Culture can change on a dime within towers and teams, managers turnover every few months. - Performance management system - they are committed to the bell curve model. it makes for a really unhappy and tense environment around performance management and review cycles. - Luck of the draw - your fortunes depend largely on what team or manager you are aligned to. The promotions go to those on the eye-catching teams with projects that are aligned upper management's current hot issues. - Politics - Internal politics are always something to watch out for, but even national politics come into play - the company's messaging aligns to democrat/left wing agendas. Diversity in hiring is talked about in literally every single meeting. There are constant diversity seminars and videos and media which you are encouraged (read: required) to watch and agree with for fear of incurring Big Brother's wrath. It's not a big deal I guess - diversity and inclusion in hiring is a fine aim - but it's baked into everyone's goals and there is a cultish obsession at this point.

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