Know what you are getting into
Pros
The people are great, I never met a fellow employee who was mean to me, even when things were crazy and we were all stressed out. In the call center you also get sales bonuses, but you have to sell a lot to make a difference. You also get retention bonuses simply for not quitting before you're six month anniversary, and there is a reason for that...
Cons
I can't speak for other positions, but the Call Center can be really stressful. The volume is way higher than you think, because what you may not know when you first apply is that you will not just be answering calls for Central Bank of Boone County, as it's called now, but for the entire holding company. The training program is good, but be prepared to know everything about 12 different banks. If you're not up to sitting in one position all day long, answering call after call with no time in between to so much as sneeze let alone do any of the research or additional training you will be expected to do, then consider looking for a different position.
