Citi reviews

No Advancement Opportunities - The place has officially died for any sort of advancement opportunity Schizophrenic Personality - The organization may decide to react one way then completely change its mind in six months Large Bureaucracy - Lots of COE (Centers of Excellence, more commonly known as functions outside Citi, ie silos) that do not work well together or at all. Slow to Move - Getting anything done in the organizations takes a Herculean effort most times

Unlikely to ever be able to change from the schedule you were hired at. Managers absent from the floor for the better part of days -- and for days at a time -- for meetings. This explains why so many have absolutely no idea what the people in their management groups actually do. Managers can work your scorecard to kill your bonuses and even ability to get raises. Calls are now scored on a metric called the Promise Card. This is subjective and calls are often scored by a large number of different people, with changes to the metric being made so often that it's nigh impossible to figure out how to satisfy it. Extremely stressful environment; stress-related incidents (heart attacks!) and illnesses alarmingly high in some units Very, very high turnover; at our site, I was told 90% a year. Minimal training, which adds to the stress of the job, and lack of floor support to mitigate that.