Citi reviews

3.6

65% would recommend to a friend

(36,580 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

- Market leader in credit card

Cons

- People are fighting for very scarce resources i.e. budget, headcount. Not good if you just join in the middle of the year since you have to make do with the very minimum resources to achieve the target - Lack of teamwork

2.0
Oct 19, 2009

Citigroup - will never back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you learn all the things in a very short period if you are proactive enough

Cons

low salary and bonus while your work is very mechanical. you must learn yourself, as even your seniors are not that kind of professional as you wont expect.

4.0
Oct 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent company culture. I truely felt that managment saw me as a person and not just a minion. They offer opportunities to those without college degrees that most other companies would not. They give you alot more freedom to move to different departments to find what fits you best. If you plan to be in customer service centered work for most of your life this offers you invaluable experience as well as resume material. Rewards are given for both individual and team performances, not for being boss' favorite.

Cons

To be completely honest, dealing with the customers was the worst. People tend to be more open to being nasty when you're just a faceless voice on the other line. It's very fast paced problem solving and can be quite mentally exhausting. Sales were a big part of my position and certain numbers had to be met. Often times I felt the goals we had to reach were very unreasonable. The more the economy slowed down the more they would raise our goals. If you don't have thick skin and your morale is easily defeated, you won't get far.

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Glassdoor has 41,843 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.