Citi reviews

3.6

65% would recommend to a friend

(36,573 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Jul 19, 2009
Recommend
CEO approval
Business Outlook

Pros

A good reason to you'd like to work for Citibank would be if you genuinely love teller work. Citibank empowers its tellers with many abilities.

Cons

Everything else you can literally think about on a workplace aspect. Seriously. This company does not follow what it preaches. Management is irresponsible and many times aren't sure of what they are doing unless they are going by their policy & procedure reference (which they still always mess up on even with the reference in their face).

2.0
Jul 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Even with the recent downturn and layoffs there are some very strong people at Citi Cards. There is a great knowledge base to tap into across the company.

Cons

Too heavily matrixed, too siloed. Not nearly enough focus on customer needs and insights to shape business strategy. Very redundant, overlapped organizational structure. Need to make it easier to facilitate knowledge sharing. So much organizational upheaval that it's hard to get momentum going on major initiatives.

3.0
Jul 17, 2009
Recommend
CEO approval
Business Outlook

Pros

In Technology Infrastructure, the environment is highly diverse and international. Salary is reasonable and sick leaves are granted as requested. In addition to standard package of commutation, health insurance and pension plans, they have benefits such as waiving the annual membership fee of Citi gold credit cards, etc.

Cons

There are lots of processes in place for the sake of processes and thus everything is very slow. Also, promotion tends to go to those that are good at socializing with big bosses rather than the ones that get the real job done.

Viewing 36262 - 36264 of 36,573 Reviews

Glassdoor has 41,834 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.