Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1982) , Analyst (1323) , Assistant Vice President (887) , Business Analyst (593) , Senior Vice President (538) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (358) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2739 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2179 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2026 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1711 reviews)); "Good salary if you are new joinee compared to the ones working there for past 10 years." ((in 1283 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1311 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 810 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 708 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 669 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 587 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

Citi reviews

3.6

65% would recommend to a friend

(36,602 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Jul 21, 2009

Good place to work, but slow career growth opportunities

Account payable

Recommend

CEO approval

Business Outlook

Pros

People are good to work with, good team-work, monthly employee award and recognition, office potluck during holidays, good chance to transfer internally between department

Cons

Slow career growth opportunities, vertical organizational structure, slow to make changes due to the company's procedures, hard to get day off permission

2.0

Jul 19, 2009

Citi Cards needs to be shaken up

senior vice president - program director

Recommend

CEO approval

Business Outlook

Pros

Even with the recent downturn and layoffs there are some very strong people at Citi Cards. There is a great knowledge base to tap into across the company.

Cons

Too heavily matrixed, too siloed. Not nearly enough focus on customer needs and insights to shape business strategy. Very redundant, overlapped organizational structure. Need to make it easier to facilitate knowledge sharing. So much organizational upheaval that it's hard to get momentum going on major initiatives.

3.0

Jul 17, 2009

Technology Infrastructure in Japan

Web services administrator

Recommend

CEO approval

Business Outlook

Pros

In Technology Infrastructure, the environment is highly diverse and international. Salary is reasonable and sick leaves are granted as requested. In addition to standard package of commutation, health insurance and pension plans, they have benefits such as waiving the annual membership fee of Citi gold credit cards, etc.

Cons

There are lots of processes in place for the sake of processes and thus everything is very slow. Also, promotion tends to go to those that are good at socializing with big bosses rather than the ones that get the real job done.

Viewing 36292 - 36294 of 36,602 Reviews

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Citi

Citi reviews

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Ratings by demographic groups

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Good place to work, but slow career growth opportunities

Citi Cards needs to be shaken up

Technology Infrastructure in Japan

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