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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,526 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Jan 10, 2009

      Citimortgage can grow through acquisition but does not know how to run a business!!!

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citimortgage is a great place to work if you are only interested in collecting a paycheck and not learning any new skill sets. It is particulary nice if you are only interested in a 9 to 5 so that you can rush home to family. They are very flexible with time off.

      Cons

      The downsides are significant for a person really career oriented. Senior management is very light in experience and skill sets that they can pass down to employees who want to build a career. I had to go out of my department to learn the business and only learned new skills with the help of peers on the same level and our third party vendors I interacted with. There is no mentorship mentallity due to the fact that most middle managers do not want to be outperformed or tip the hat on how little they truly know.

      1.0
      Jan 9, 2009

      Had High Hopes, Shattered by Citi Management

      Assistant vice president, project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was asked to return to a company Citi recently acquired in 2007. With that, I believed that the job that I was doing was going to help our clients and our staff be successful. Instead the dysfunctional organization continued to spend money on bad decisions and upper management was not held accountable. I delivered my work on-time, bridged fractured client relationships and began making end-roads to baselining our staff with Citi's delivery model. Suddenly, I was caught in the middle of the 50,000 person layoff and yet am the only senior project manager who was relieved of their duties.

      Cons

      Day-to-day, staff are not sure what changes are going to happen. The management staff in Columbus don't talk with clients, their own staff which leads to no one really knowing where the intiatives are going.

      1.0
      Jan 9, 2009

      Lack of leadership and interest in creating a unified culture that motivates the workers.

      Svp, enterprise architecture
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can say with openness that the only good thing about Citi or Citigroup right now would be the fact that you get a pay check, as small as it is; oh yea insurance. Other then that you will have a J-O-B with minimal pay

      Cons

      The board of directors have lost vision and direction, and are unwilling to make the "real" decision required to "right the ship". The executive group "click" are not truly interested in fixing any of the real issues, instead they are only interested in ensuring they get their bonus, which they have NOT earned. If I were in charge I would remove the cancer from the executive team, clear the deck all the CxO's at corporate and sector levels as well as their 1st, 2nd and 3rd Lieutenants.

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