Citi reviews

3.6

65% would recommend to a friend

(36,530 total reviews)
avatar

Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many different career paths, and managment for the most part is good about allowing employess to move around to gain experience. There are opportunities to move geographically as well. There are some divisions that are definitely more pleasant to work in than others (the more highly regarded areas like Collections, Risk, Customer Service). If you are mobile, most people should be able to find a job that they enjoy doing for awhile, while adding tremendously to your resume.

Cons

Company still operates in silos (every division has its own finance group, technology group, hr, etc). Any attempt to consolidate functiions and create synergies is met with resistance. There is no accountability and senior execs can be unreasonably demanding, expecting instant results on projects that might take weeks or months. This appears to be the result of Sr VPs moving laterally to gain experience, and then instantly trying to 'make their mark' before understanding the business. High performers generally bear the burden of handling the difficult or unwanted side projects/issues that crop up during the course of regular business (projects that don't get recognition, but need to be done for the business to operate efficiently).

3.0
Jul 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Office is close to home and located in one location instead of scattered around the community. Upper management communicates with the staff through town halls.

Cons

Currently management is a little one sided. Shows a lot of favoritism, does not take suggestions well. Uncertainty of job stability. Recognition awards are not standard across lines of business. Benefits used to be high on the list but the retirement policies keep changing and become increasingly more complicated. Insurance benefits change every year and are getting more difficult to understand. Starts programs but does not follow through for very long. Upper management is constantly changing and middle management continues to increase while the working staff is being eliminated causing additional stress on the staff. Departmental projects started but not completed.

3.0
Jul 26, 2008

Smith Barney - A great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to move around within the company because it is so large. Lots of perks from deals with all sorts of vendors. Good software in place to get things done easily. Flip side is sometimes overly complicated compliance procedures due to wariness from 2000-02 downturn. Guess it wasn't enough considering what is now happening. There are some type A jerks there but that is the case at any financial firm. Overall it is a good experience, lots of good people there. I think they are going to have to change their model going forward just like Merrill, Morgan and the rest because they were clearly some of the biggest losers from the recent downturn.

Cons

Sometimes moves too slowly due to size.

Viewing 36385 - 36387 of 36,530 Reviews

Glassdoor has 41,783 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.