Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1983) , Analyst (1324) , Assistant Vice President (887) , Business Analyst (594) , Senior Vice President (538) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (359) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2752 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2249 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2022 reviews)); "Culture is good and relatively flat" ((in 1799 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1728 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1288 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 815 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 725 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 687 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 592 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

Citi reviews

3.6

65% would recommend to a friend

(36,611 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

May 20, 2022

Process Kills any Technical Innovation / Terrible Issuer CTO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good Pension and Healthcare

Cons

- Salary is well below market rate - Entire Company works in a siloed manner - You can spend days and sometimes weeks getting answers from teams - So many overarching processes in place mean that from Project Management through to delivery, timelines are bloated due to overbearing process and documentation. -Process mostly means that the 'best' solution is avoided due to the time it will take to implement. - New Issuer CTO is making people leave in droves after a mere 6 months in office. Forces staff to continually meet astonishingly unrealistic deadlines, has no idea how to lead a tech team, and terrible interpersonal skills. Citi as an employer really should have read CTOs reviews at his previous employer Wilson Elser before employing him. Will be the ruination of Issuer Services Technology. - New Hybrid 3 day week policy means that we cannot hire staff and existing staff are leaving to take up remote roles. Citi have refused to engage with staff on the matter.

1.0

May 6, 2022

Horrible experience

Analyst

Recommend

CEO approval

Business Outlook

Pros

Not much - some of the people you meet are great

Cons

Horrible management, horrible work life balance, and horrible compensation structure They use and abuse you

2.0

Apr 1, 2022

Citi - A Place to Work. Just not a great one.

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Citi offers wide range of really good benefits

Cons

There’s a lack of communication when you’re at an entry level job. You’re supposed to be able to lean on your managers for support, but that doesn’t always happen. Citi cares more about productivity than they do their employees well-being. They make a big deal about how they like to promote within, however they don’t help you get to that point. If you’re a good employee you have to pick up everyone else’s slack. Citi was a much better company before COVID started, but since then it’s gone pretty downhill.

Viewing 502 - 504 of 36,611 Reviews

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Citi reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Process Kills any Technical Innovation / Terrible Issuer CTO

Horrible experience

Citi - A Place to Work. Just not a great one.

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