Citi reviews

3.6

65% would recommend to a friend

(36,615 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Oct 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Large international business, great exposure.

Cons

Just like other banks in the industry, all focus on cost saving since it's hard to grow revenue. Alot of layoff or moving jobs to cheaper locations which lead to poor morale, and tough environment to work in, not focus on quality of work/output. Below inflationary raise.

1.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros. You get paid, but due to the toxic work environment and extreme favoritism, if your branch manager does not like you, you are constantly encouraged to leave and find another job whereas employees who are favored get to sit and chill.

Cons

There are too many, back office has no idea what they are doing and don't care about what they do because they are either overseas being paid a miserable wage or they are located in the mid west being paid the minimum wage. Branch employees are just a number, district management and branch management only care about sales numbers, cut throat culture is the same as Wells Fargo. constant turnover at Citibank branches and most employees hate their jobs, no recognition whatsoever. Branches with high amount of walk-ins are glorified where slow branches are micro-managed and frowned upon and micromanaged. Citibank cuts costs to the core so the execs can let stock holders think they are doing good, branches have no holiday parties unless they are out of your own pockets, hardware and software are at best 1990's standards. Tellers and Bankers are expected to do all operations and sales because of cut of costs, but because of the overwhelming amount of operations, sales is usually hard to meet.

1.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

SOME people there are good to work with

Cons

Upper management does not care about you No ability to advance Pay is below industry average (when all banks gave bonuses to employees Citi was the only bank not to) Hours are horrendous (sometimes staying until 9pm) Software causes constant issues Offshore team is no help

Viewing 550 - 552 of 36,615 Reviews

Glassdoor has 41,884 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.